Our objective is to support Medical Specialists and Allied Health Professionals run successful private practices.  As a doctor, you are trained to care for patients not run complex private medical practices.  The task of setting up and managing the day-to-day operations of a private practice can be daunting.  In our experience, most health professionals are time poor or ill equipped to run the day-to-day operations of a business or they employ the wrong people leaving the practice in a mess, exposed to risk and therefore taking time away from patient care.

With over 30 years of experience in the health and finance industry, our experienced team is here to provide you and your team with the business and administrative support required for a successful & most importantly, profitable business.  From private billing and registration with private health insurers, to streamlining the day-to-day management of patient administration or bookkeeping services we are here every step of the way.

Demi-Rae

Manager

Demi-Rae joined the OCGC team in 2020, bringing a wealth of experience from her extensive background in private specialist practice, where she has worked since 2013. With a solid foundation in medical administration, team leadership, and practice management, she adds invaluable expertise, efficiency, and organisation to her role. As the driving force behind the daily operations of the practices, Demi-Rae is responsible for implementing procedures and policies, coordinating theatre sessions, and managing consulting diaries for all surgeons. She is also actively engaged in developing business growth strategies. Outside of work, Demi-Rae is a dedicated mother of two and a passionate volleyball player. She has represented both Queensland and South Australia in indoor volleyball since 2007. A proud member of the Gold Coast Volleyball Club, she was the first athlete to be awarded life membership and has an award named in her honour, which she presents to a promising junior athlete each year.

Nicole

Accountant

Qualified (CPA), and highly experienced Accountant with strong strategic capability, combined with proven success managing and adapting to change whilst providing analytical and strategic support to assist senior decision making. With excellent communication and interpersonal skills, she has managed teams and possess the confidence to liaise with business stakeholders at all levels. Nicole has worked for various organisations in Australia and the UK and has led major complex accounting change projects – including significant accounting reform following the Global Financial Crisis (GFC). Nicole has experience across the majority of accounting disciplines including: taxation, consolidation/external reporting, technical accounting policy and management information planning & analysis. With a quality and results focus, she is confident working in dynamic, fast paced environments, and possess an in depth understanding of complex financial issues and proven ability identifying risk and opportunity. Nicole has a ‘hands on’ approach with a track record of driving effective change; and experience evaluating, developing and implementing new policies, procedures and systems relating to accounting and compliance. With extensive exposure to international markets and working in a highly regulated environments, Nicole is proactive and innovative with a practical approach. Nicole is an avid runner and has completed Comrades Marathon which is an 89km gruelling ultra-marathon – commonly known as the “Ultimate Human Race”! When she isn’t running, she is organising the chaos of two young boys and a husband at home.

Eleanor

Finance

Katie

Nurse

Katie is our passionate nurse with over eight years of experience specialising in orthopaedics. Her dedication to providing high-quality, individualised care drives her to ensure that each patient feels heard, supported, and reassured throughout their treatment journey. She believes that compassionate care is just as important as clinical expertise and strives to create a positive and comforting environment for all. Outside of her professional life, Katie enjoys spending quality time with her family and friends. Whether it’s sharing a meal, exploring new places, or simply enjoying each other’s company, these moments are invaluable to her. Balancing her career with meaningful personal connections keeps Katie grounded and motivated in her work.

Alana

Administration

Alana grew up in Darwin before relocating to the Gold Coast with her family in 2014. Since 2020, she has been working in medical administration, gaining valuable experience in general practice. Alana brings a high level of efficiency and meticulousness to the OCGC team, where she manages everything from answering phones to booking surgeries and making appointments. Currently, Alana is pursuing a Bachelor of Commerce with a double major in Accounting and Management. In her spare time, she enjoys spending time with her partner, exploring new walking trails, and discovering new dining spots. A true coffee enthusiast, Alana LOVES a medium latte made with almond milk and a touch of honey.

Mary

Administration

Mary joined the OCGC team in 2024, bringing with her a wealth of experience from her 14 years at Gold Coast Private Hospital. Known for her kindness and compassion, she is dedicated to ensuring that both patients and colleagues feel valued and supported. As the first point of contact for enquiries, Mary skilfully handles appointment scheduling and surgical bookings, always with a warm smile and a helpful attitude. Married since 2000 to her husband, a Registered Nurse, Mary shares a deep commitment to healthcare. Together, they enjoy spending their free time on the golf course, casting a line while fishing, or cheering on their favourite teams at the Rugby Union Club. Her vibrant personality and strong work ethic make her a cherished member of the OCGC team, contributing to a welcoming and efficient environment for all.